Skip to main content

The cabinet

Everything you can do without writing code. Sections in the order they appear in the top bar.

Overview​

What came in for the last week, month or quarter: received, your income after fees, and the balance. A daily chart, red on days when no order reached payment. A split by method, and the latest orders. While the account is under review the page says so.

Orders​

Every order, newest first, grouped by day. The filters on the right narrow by state (in progress, paid, failed, disputed, or an exact status), period, cash desk, payment method, and by order number or your reference. Download CSV exports what the filters select, up to 200 rows, with amounts in both currencies, fee and credited amount, ; separated, UTF-8.

Clicking a row opens the order page:

  • the status, your reference, the cash desk and the method;
  • money: the customer's amount, the USD amount and the captured rate, the fee, the credited amount;
  • the payment details the customer saw;
  • a timeline: created, details valid until, closed;
  • What we sent you: every callback attempt with the HTTP code, the time of the next retry and the first characters of your server's response;
  • Resend callback for a closed order, Open an appeal where an appeal is possible, and for sandbox orders Simulate payment and Simulate failure.

The order page has a stable address, /merchant/orders/{id}, that you can paste into a support chat.

Cash desks​

One card per cash desk: method and rails, the key with a copy button, currencies, amount limits, the callback URL with a warning when it is missing or callbacks are disabled, and the state: accepting, disabled by you, or stopped by the platform with the reason.

Actions on the card: configure name, rails, currencies, callback URL, the callbacks switch and the limits; issue a new secret, which invalidates the old one immediately; enable or disable. The method cannot be changed: create another cash desk.

Create cash desk is a four-step page: method, name and callbacks, limits, keys. The secret is shown on the last step only. Copy it before leaving.

Appeals​

Each appeal as a card: what you wrote, the platform's reply, the order it belongs to, when it was opened and when a reply is due, with overdue ones flagged. Filter by state. Appeals are opened from the order page, where a receipt can be attached as a file.

Balance​

The available balance in USD, what was credited and what customers paid over the last 30 days, and the full list of movements: order credits, reversals, deposits and withdrawals, each linked to its order where there is one. Withdrawals are arranged with support.

Integration​

The four-step walkthrough from this documentation, with the key and the callback URL of the selected cash desk already substituted into the examples, and the error table.

Settings​

  • Account. Your id and login, the current mode (sandbox or live), your contact name, email and phone. Support writes to these when a cash desk is stopped or an appeal is closed.
  • Sign-in. Change the password; enable two-factor authentication with an authenticator app. Changing the password signs out every other session.
  • Team. Support accounts for colleagues: separate logins that see everything and can act on orders and cash desks, but cannot manage accounts or withdraw. Delete one and its sessions end immediately. Not shown to support accounts themselves.

The user menu in the top-right corner links to support in Telegram.